out that it is only with a thorough understanding
He points out that it is only with a thorough understanding of the processes and requirements that are unique to the African market, whilst partnering with clients on the ground, that companies operating in the African environment can provide the relevant services to their clients. “It’s also important to bear in mind that innovation cycles have become shorter which puts the industry unde find r additional pressure when competing in global business arenas. For all of these reasons, Siemens has taken a global decision to reorganise its Industry Sector,” Russwurm informs. “The Siemens Industry Sector will now comprise the Industry Automation Division (IA) and Drive Technologies (DT), incorporating Industry Solutions. Customer Services will form a separate division and address the technology based services for industrial customers,” he continues. But what will the reorganisation mean for the service arena? “Siemens will continue to forge ahead with its service and retrofit...